The company is looking for an experienced Team Leader in call centers to manage and supervise team performance.
Core Requirements
• Minimum 2 years of experience as a Team Leader exclusively in Call Center companies.
• Previous experience in managing and supervising Call Center agents.
• Strong knowledge of Call Center KPIs and performance metrics.
• Ability to monitor team performance and achieve targets.
• Advanced English proficiency (C1 Level).
• Excellent leadership, communication, and problem-solving skills.